Administration Guide

Email & Notifications

Configure certification email policy, reviewer notifications, expiration warnings, member reminders, and delivery diagnostics.

Open Email & Notifications

Go to Administration → Email & Notifications. This is the canonical home for outbound email policy, SMTP delivery, certification approval requests, and expiration reminders.

Department policy

Setting	Purpose
Email Alerts	Global switch for StationCommand email workflows.
Send Personal Certification Alerts	Allows eligible members to receive their own certification reminders.
Notify All Administrators	Sends approval-request emails and department expiration warnings to enabled Admin accounts.
Notify Training Admins	Includes Training Admins in approval requests and department expiration warnings.
Additional Department Recipient	Optional mailbox for expiration summaries; it is not used for certification approval requests.

Expiration reminders

Verified certifications can trigger warnings at 90, 60, 30, 14, 7, 6, 5, 4, 3, 2, and 1 day before expiration, on expiration day, and daily after expiration until renewed, marked Let Expire, or the member becomes inactive.

Members can opt out of personal reminders, select the milestones they want, and choose whether to receive daily expired-certification reminders.

Department scheduling: production scheduling infrastructure is installer-managed. Department admins can use the page's status information, Send Test Reminder Email, and Send Due Reminders Now without needing to configure Railway/server infrastructure themselves.

Approval-request & decision emails

New member certification submissions and pending verified-record changes can immediately email the configured Admin/Training Admin reviewers.
Approved member submissions can immediately notify the member that the certification/update is verified.
Denied submissions can notify the member and include a denial reason when one is supplied.
For a denied pending update, the message explains that the previously verified certification remains unchanged.
Email delivery failure does not roll back the saved credential decision.

SMTP diagnostics

Test SMTP ConnectionUses the current settings to verify connectivity, TLS/STARTTLS, authentication, and From Address without sending a message.

Advanced Email Delivery DiagnosticSends one traceable message and reports message ID, SMTP response, accepted/rejected/pending recipients, envelope addresses, message size, and timing.

Test reminder results report that the SMTP relay accepted a message for processing; they do not claim inbox delivery. SMTP passwords are never returned to the browser.

Training Admin permission

Training Admin is an application access permission for credential/certification management without full StationCommand Administration. Training Admins receive a dedicated Training Administration launcher and can manage credentials, approve submissions, assign certification categories, and receive department-wide expiration notices according to policy.