StationCommandHelp Center
Personnel & Device Setup

Import Active911 devices into StationCommand.

The Responder Device Directory links Active911 device IDs to roster personnel, authorized users, and apparatus so StationCommand shows recognizable names instead of raw device codes.

Go directly to: https://agency.stationcommand.app/device. Replace agency with your department's StationCommand subdomain.
01

Open Devices in Active911

Sign in to Active911 and open Devices from the left navigation.

Active911 Devices screen
02

Download the device list

Click Download device list. Choose All Devices unless you intentionally want a partial export.

The CSV must include Name and Device Code. Other fields may be included, but these are the important fields for StationCommand.

Active911 Download Devices List screen
03

Open the StationCommand Device Directory

https://agency.stationcommand.app/device

Replace agency with the department's actual StationCommand subdomain.

04

Import the CSV

Expand Import Active911 Devices from CSV, choose the CSV downloaded from Active911, and click Import Devices.

StationCommand Responder Device Directory import screen
Device Code handling: StationCommand stores only the numeric device ID. A code such as 2151534-YHQQ is imported as 2151534.
05

Use automatic name matching when appropriate

Leave Automatically link exact personnel/account names and configured apparatus names checked when Active911 names exactly match records already configured in StationCommand. Unmatched devices can still be linked manually afterward.

06

Review every imported device

Roster PersonConfirm the correct member is linked.
Linked UserConfirm the correct login account where applicable.
Alias / Displayed NameMake sure the name shown during incidents is recognizable.
RankUse Apparatus for engines, rescues, chiefs' vehicles, utilities, and other response vehicles.
07

If using live tracking

Device import is also the foundation for B.3 private location tracking. Apparatus must be classified as Apparatus; responder devices must be linked to the correct person/account. The Active911 token also needs Read Devices. See Private Device Tracking.

08

Verify during an Active911-fed incident

Confirm that StationCommand displays the expected responder and apparatus names. If a device appears under the wrong name, return to the Device Directory and correct its link.