Credential Verification

Credentials & Certifications

Configure public verification profiles, certification approval, physical badge QR codes, expiration tracking, categories, and Michigan EMS synchronization.

Open Credentials & Certifications

Go to Administration → Credentials & Certifications. The directory lists active personnel first using the department Personnel Display Order; inactive personnel remain available at the bottom.

The summary shows Personnel, Active Personnel, Public Profiles, Pending Approval, Expiring ≤90d, and Expired counts.

Public verification profile

Select a personChoose the member whose credential profile you want to manage.

Assign a Public Verification IDUse a short department-friendly value such as FF45, MFR45, or C12. IDs are unique and case-insensitive.

Choose public statusEnable the public profile, set current/not-current affiliation, and manage the credential photo.

Review the public pageOpen the generated /verify/<ID> page and verify only approved information is shown.

Public safety/privacy: certification/license numbers are not exposed by the public verification API. Uploaded evidence is private unless its separate public-document control is enabled.

Certification records

Each record can store a certification/type, category, issuer, license/certificate number, Issuer Verification Link, issue date, expiration date, status, evidence, private notes, and public visibility controls.

Show certification publiclyControls whether the verified certification appears on the public profile.

Show issuer verification linkPublishes the issuer's verification webpage when enabled.

Show attached certificate/PDFSeparately controls whether uploaded evidence may be opened publicly.

Let expireStops expiration reminder emails for the record without deleting the certification.

Certification categories

Administrators manage categories at the top of Credentials & Certifications. Built-ins are EMS, Fire, Emergency Management, and Other. Administrators can add custom categories, rename/recolor categories, and delete custom categories. Deleting a custom category moves affected records to Other.

Training Admin boundary: Training Admins can assign categories to certifications, but only full Administrators can change category definitions or Michigan EMS sync capability.

Michigan EMS expiration sync

The sync control appears only when the certification's category is marked Michigan EMS sync capable.

Use an eligible category. The built-in EMS category defaults to eligible.
The certification must be verified and have a certification/license number.
Set the existing Issuer Verification Link to the approved Michigan EMS detail page: https://www.mi-emsis.org/lms/public/portal#/lookup/user/detail/<id>.
Enable Michigan EMS expiration sync for that certification.
Use Check Michigan EMS Now when you need an immediate check.

The daily certification job checks eligible Michigan EMS records before expiration reminders. If a trustworthy new expiration date is found, StationCommand updates only the expiration date, retains history/audit information, and recalculates reminders. Failed or ambiguous lookups do not overwrite the saved date.

Member submissions & approval

A member can create a certification submission or propose a change to an already verified record from My Credentials. A change to a verified record becomes Verified / Pending Update; the current approved record remains verified/public until an Administrator or Training Admin approves the pending revision.

Approving promotes the proposed values and archives the prior metadata.
Rejecting removes the pending revision and keeps the verified record unchanged.
Pending approval counts appear for credential managers.
Submission emails can be sent immediately to enabled Administrators and Training Admins.
Approval/denial can send an immediate member email when global Email Alerts are enabled.

Physical badge QR codes

Each credential profile can have multiple independently managed physical badge QR codes.

Each badge has a friendly name and a StationCommand badge URL code.
Once created, the printed QR URL is immutable.
Renaming the friendly label does not change the printed QR.
Revocation is reversible and preserves badge history/analytics.
Permanent deletion immediately invalidates the printed QR and badge-specific verification route.
Revoked badges show a public revocation reason; an optional short red warning can also appear after Continue to Credentials.

Members can create/rename their own managed badges when allowed. Administrators can lock member badge self-service and credential-photo editing per person.

QR analytics & ordering

My Credentials shows per-badge analytics and an Overall QR Analytics section. Department-wide QR/direct verification activity is also available under Analytics & Security.

Members, Administrators, and Training Admins can use Move Up / Move Down to control certification presentation order. The same order is used by My Credentials and the public verification page; reordering does not create a pending revision.

Inactive personnel

Deactivating a person removes them from current operational selections and revokes login sessions, but preserves incident/history references, certifications, public verification, and physical badge QRs. Public verification clearly shows that the person is not currently affiliated/current.